FAQ’s

Here you will get answers to a few of the commonly asked questions about our wide range of products, services and about the application areas and the technology of ROTOMACTM pumps.

Areas of application

Ques: What media can be conveyed using ROTOMACTM pumps?

Answer : ROTOMACTM progressive cavity pumps are used for High Viscous, Aggressive and abrasive media for low pulsation delivery in numerous Industrial, Hygienic, Wastewater, Sugar industries along with environmental engineering and numerous other industries.

Ques: What capacity and pressure can ROTOMACTM pumps handle?

Answer :Capacities upto 420 M3/Hr and Pressures upto 36 Bar *

 *Note : High Pressure pumps are available for selected sizes  

Ques: Are ROTOMACTM pumps self-feeding?

Answer :Yes

Ques: Should ROTOMACTM pumps run dry?

Answer :Progressive Cavity pumps can be safeguarded by using an extra Dry running protection device (TSE unit) which will prevent the damage to the pump and its parts .

Ques: What temperatures can ROTOMACTM pumps handle?

Answer :

Ques: Are there any installation references for my application?

Answer :Upto 180 Deg C

Products

Ques:How long have ROTOMACTM pumps been on the market?

Answer :We have over 3 decades of experience.

Ques: What products does ROTOMACTM offer?

Answer : We offer a wide range of Positive Displacement Pumps like Progressive Cavity (Single Screw) Pumps, Twin Screw Pumps, Gear Pumps etc. along with Control Systems, Accessories, Retrofit Spares

Ques:Will ROTOMACTM provide a customized pump to meet special customer specifications?

Answer : Yes, we are willing to design specific customized pump to meet the clients’ requirement.

Ques:What materials are used in ROTOMACTM pumps?

Answer : All wetted parts are available in cast iron, stainless steel, cast steel, Hastealloy  B/C , Duplex Steel, Monel steel and other exotic alloys

The rotating parts are available in materials from Alloy Steel to AISI D3, 202, 410, 304, 316 and Hastealloy C & B, Monel and other exotic alloys.

Stators are available in a variety of elastomer materials from light to dark, such as NBR, EPDM, Hypalon, Silicone, Viton, HNBR.

Service

Ques: What is the lead time for ROTOMACTM pumps?

Answer : Although we do keep some pumps as ready stock, normally lead times vary from 3-12 weeks depending on pump size, type, quantity and special constructional features, MOC etc.

Ques: How important is Service to ROTOMACTM?

Answer :Service is always one of the priorities here as ROTOMACTM, we try to give our valued clients a prompt service to the best of our capability. 

Ques: Are spares available thru online ordering for ROTOMACTM Genuine parts?

Answer :A Requisition Form can be sent via the website, our sales team will get in touch with you for your requirements by the contact details provided by you.

Technology

Ques: What is the Principle behind a progressive cavity pump?

Answer :Progressive Cavity Pumps which are also commonly known as Eccentric Screw Pumps / Helical Rotor Pumps / PC Pumps.The main component which characterize these pumps are a metallic single helical rotary part ROTOR and a fixed double helical resilient Polymer part STATOR in which the rotor turns and thereby a complex progressive sealing  line is maintained. Whilst the rotor rotates inside the stator, the cavities formed between them progresses from suction to discharge end gently carrying the media.